Tells Mall Limited respects your privacy and is committed to protecting your personal information in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.
- Information We Collect
When you use tellsmall.com, we may collect:
- Personal Information – This includes your name, email address, phone number, and location details provided during registration or posting.
- Transactional Data – Records of premium service purchases, payment method used, and billing information.
- Usage Data – IP address, browser type, device information, and how you interact with our Platform.
- Listing Content – Any information, images, or videos you post as part of your listings.
- How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To allow you to create listings, search for products, and communicate with other users.
- Customer Support: To respond to your questions, complaints, or requests.
- Fraud Prevention: To detect and prevent suspicious or illegal activities on the Platform.
- Marketing & Notifications: To send you updates, promotions, and relevant offers (you may opt out at any time).
- Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests.
- Sharing of Information
We may share your information only in the following situations:
- With Service Providers: For payment processing, analytics, and technical support.
- With Law Enforcement: If required by Ghanaian law or a court order.
- In Business Transfers: If we sell or transfer part or all of our business operations.
We do not sell or rent your personal data to third parties for marketing purposes.
- Data Retention
We keep your data for as long as necessary to:
- Provide services to you.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
- Your Rights Under Ghanaian Law
You have the right to:
- Request a copy of your personal data.
- Ask us to correct or update your details.
- Request deletion of your account and associated data (subject to legal requirements).
- Withdraw consent for processing your information.
- Security Measures
We use secure encryption, firewall protection, and other industry-standard practices to safeguard your data. However, no online platform can guarantee 100% security.
- Contact for Privacy Concerns
Email: privacy@tellsmall.com
